Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
YES! Due to space limitations and keeping with our High Quality Standards, we are moving to a 300 Item Limit Per Consigner Code. Should you have more than 300 Items, you may sign up for an Additional Consignor Code and the $10.00 Consignor Fee Will Apply. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high.
Option 1 - Let us print them for you free of charge. You'll pick them up (on designated days) and label your items at home. Then bring your already labeled items on Check In Days. You will need to sign a Release of Guarantee form.
Option 2 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Check In Days. You will need to sign a Release of Guarantee form. Labels that are not printed in color will be turned away.
Option 3 - For an additional fee of $6.00, which is deducted from your consignor check, we will print and mail your barcode labels. Batches must be completed by the predetermined deadline for them to be mailed. Label your items at home. Bring your labeled items on Check In Days. You will need to sign a Release of Guarantee form.
Yes! Your early shopping pass admits you and one guest! So make sure and bring someone to come help you shop!
We strongly suggest that you NOT bring your children to the PreSale. Just bring a tape measure and their measurements and enjoy a mom's night out!
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. You can use our Pricing Points Guide.
http://cartersville.rhealana.com/pricing-points.asp
Our Consignor Fee is $10 for Traditional and $15 for VIP.
Yes, you can participate in more than one event, but you will need to sign up as a Consignor for each event separately.
When creating batches and entering items, be VERY sure you enter them for the correct sale.
NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers during our busy shopping time and your items will not be accepted at check in if they are on wire hangers. **Use children's plastic hangers for sizes 8 and below. Use larger plastic hangers for sizes 10 and above. You can use any plastic hanger you have received from a store (like Old Navy or Target) No wire hangers, please!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! Place your string tag on the outside of the bag so that it can be clearly seen by shoppers and we do not have to rip open the bag to retrieve it at checkout.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring a laundry basket or tote, a large shopping bag, or a stroller. All large bags will need to be checked at the door. We have shopping bags for you to use while in store, buy please note that on our high volume days, one might not always be available.
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If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
If you have a Missing Item you:
1. Must have a signed Consignor Agreement indicating your items were inspected for a Guarantee
2. Must have a Current Inventory Sheet that was Printed that Morning to reference - no sheet, no good. We cannot use your / our phone and we will not be printing Inventory Sheets on site.
3. Must have gone through all of the Lost & Found and Donation Areas with a Team Member
4. Must have all of your items In Order for our Team Member to Inspect
If we are still not able to locate your item, you will be paid the normal 65% of the sale price.
Items that were marked to go 1/2 off will be paid at 65%, but at the 50% off sale price.
Yes, you may enter additional batches until the listed deadline. Consignors are charged the consignor fee of $10 Per Consignor Code, not Per Batch.
Yes. Most of the furniture displayed in the Furniture Nook is sold in the first two days of our events. Contact us about bringing larger furniture items and read more about what items are not accepted before listing furniture for the sale.
We will NOT accept any cribs manufactured before Dec 31, 2010.
For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
