Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
For our Spring/Summer 2025 Event we will not limit the Item Count, but we WILL have limitations on certain Items:
* 0-24 month is limited to 50 hanging items per gender
* Juniors XS - XXL is limited to 25 Hangers
* The only Non Maternity Women's we accept is Matilda Jane Clothing
* Maternity clothing is limited to 15 hangers
As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high.
For our Spring / Summer event we will be accepting clothing that is seasonally appropriate, less than 2-3 years old, freshly washed, odor free, no stains, holes or excessive wear and free of pet hair.
We will accept shorts, swimsuits, short sleeve tees and tank tops, in season pajamas, sandals, rain & cowboy boots. We will also take jeans and pants as long as they are not heavily lined, long sleeve tees, light sweaters and hoodies.
Please no heavy/puffy coats and jackets, ski pants/gear, snow boots, flannel, corduroy, turtlenecks, gloves, winter hats, scarves, winter outdoor equipment, Halloween, Thanksgiving or Christmas themed clothing. Dress Up is ok, no Halloween buckets, please.
We will also accept ANY Season of Matilda Jane.
Please group items together so that they will equal a value of at least $4.00. They need to be pinned together as well so they don't get separated.
All pants must be clipped or pinned to a hanger, NOT FOLDED OVER, as they tend to end up on the floor and shoppers want to see the entire pant to purchase.
As a reminder - Maternity is always welcome, but NO Women's (unless they are Matilda Jane) or Men's Items. We DO Accept Junior Clothing, but kindly leave your Ann Taylor Loft, Chico's Talbots, etc., at home.
We love ALL baby gear, toys, books, games, backpacks, puzzles, maternity items, movies, outdoor play equipment ... etc! If you have a specific question, please reach out.
Items must be CLEAN, in working order (include batteries), have all the necessary parts and not be broken in any way.
Car Seats MUST BE VERY CLEAN and have a Manufactured Date of 3/2021 or Newer. If the seat has stains, food, dirt, etc., we will not accept it.
We DO NOT Accept: Breast Pumps, Bottles with Nipples unless NIB, Jewelry, Makeup, Opened Packages of Diapers, Baby Food, Soaps / Lotions unless they are Factory Sealed Baby Products. If you have a specific question, please reach out.
Yes - Your early shopping Consignor pass admits you and One Adult Guest Guest.
We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night out!
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. You can use our Pricing Points Guide.
http://cartersville.rhealana.com/pricing-points.asp
Our Consignor Fee is $10 for Traditional and $15 for VIP.
Yes, you can participate in more than one Franchise Location Sale. Since we are individually owned & operated, you will need to sign up as a Consignor for each event separately.
When creating batches and entering items, be VERY sure you enter them for the correct sale.
NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers during our busy shopping time and your items will not be accepted at check in if they are on wire hangers. **Use children's plastic hangers for sizes 8 and below. Use larger plastic hangers for sizes 10 and above. You can use any plastic hanger you have received from a store (like Old Navy or Target) No wire hangers, please!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important! Place your string tag on the outside of the bag so that it can be clearly seen by shoppers and we do not have to rip open the bag to retrieve it at checkout.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and attach to the OUTSIDE of the bag. We also suggest you write you consignor number, item number and price on the bag with sharpie just in case the tag falls off.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger. You may also attach a string tag to the added items with your consignor & item number along with 2 of 2, just in case the items get separated.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
If you have a Missing Item you:
1. Must have a signed Consignor Agreement indicating your items were inspected for a Guarantee
2. Must have a Current Inventory Sheet that was Printed that Morning to reference - no sheet, no good. We cannot use your / our phone and we will not be printing Inventory Sheets on site.
3. Must have gone through all of the Lost & Found and Donation Areas with a Team Member
4. Must have all of your items In Order for our Team Member to Inspect
If we are still not able to locate your item, you will be paid the normal 65% of the sale price.
Items that were marked to go 1/2 off will be paid at 65%, but at the 50% off sale price.
Yes, you may enter additional batches until the listed deadline. Please be mindful of item limits.
Yes. Most of the furniture displayed in the Furniture Nook is sold in the first two days of our events. You can contact us with questions about specific items or read more about what items are not accepted before listing furniture for the sale.
We will NOT accept any cribs manufactured before Dec 31, 2010.
For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
